Gardenshop Manager
Employment Type
Job (Full-time)Job Categories
Visitor Services
Job Description
Coastal Maine Botanical Gardens is hiring a Gardenshop Manager!
Are you an experienced guest services manager, excited about inspiring meaningful connections among people, plants, and nature in one of the most beautiful settings in Maine, and committed to supporting the Gardens’ Inclusion, Diversity, Equity, and Accessibility goals?
The mission of Coastal Maine Botanical Gardens is to inspire meaningful connections between people and nature and to promote plant conservation through horticulture, education, and plant science. We do this work together in a community dedicated to being inclusive, diverse, equitable, and accessible and where every member is valued, respected, and appreciated.
Gardenshop supports this mission by extending our reach beyond the physical bounds of the campus and into the larger world, providing our guests with a thoughtfully curated collection of ethically sourced and sustainably produced goods that, whenever possible, uplift our vibrant community of local makers, especially those most impacted by inequity.
The Gardenshop Manager recruits, trains and mentors shop team members, whose work is to further articulate messages from our horticultural, educational and plant science initiatives, using our collection of ethically sourced and sustainably produced goods as a vehicle. They oversee all daily functions of our onsite retail shop, assisted by team leaders to ensure seven-day management coverage, enriching the guest experience while generating meaningful financial support for the Gardens and our community.
Year-round, Full-time
$60,000 – 64,000 salaried, exempt
Applications will be reviewed April 1, 2025.
This is a full-time, year-round, benefits eligible position with a schedule of 40 hours a week. Additional time may be needed outside these hours for interviews, scheduling, and other administrative tasks, and especially during Gardens Aglow, which requires additional flexibility.
Physical Requirements:
This is an active job on a large campus requiring up to eight hours of standing, walking, kneeling, squatting, bending and reaching up. Some lifting and carrying up to 20 pounds and the occasional use of a stepstool to retrieve stock may be necessary. This job requires standard visual acuity and the ability to operate a POS system and a PC with or without accommodation.
Interview process:
-First round interview with Gardenshop Director and Gardenshop Buyer
-Second round interview with broader group of stakeholders
About Us
At nearly 325 acres, Coastal Maine Botanical Gardens is the largest public garden in New England. With two miles of hiking trails, 19 acres of ornamental and themed gardens featuring native plants of Maine and those suited to northern coastal conditions, nearly a mile of saltwater frontage, a children’s garden, a sensory garden, and so much more, there’s something for everyone. A true Maine experience, the Gardens is committed to connecting people to plants and nature, preserving the biodiversity of the Maine coast, and continuing to be a place accessible and welcoming to all. The mission of Coastal Maine Botanical Gardens is to inspire meaningful connections between people and nature and promote plant conservation through horticulture, education, and plant science.
Coastal Maine Botanical Gardens is dedicated to being an inclusive, diverse, equitable, and accessible environment where every member of our community is valued, respected, and appreciated. We acknowledge that a society is stronger, more resilient, and more beautiful when it is diverse. We are committed to identifying and striving to eliminate barriers that, historically, have prevented the full participation of communities most impacted by inequity.
Duties & Responsibilities
-Recruit, train, and mentor an exceptional team of storytellers, interpreters, educators, and salespeople to administer the daily operations of the retail shop.
-Ensure proper coverage, meet budgeted payroll costs, and get the job done through skillful scheduling, attentive timecard oversight, and solid task- and team-management.
-Meet sales goals by communicating them clearly to the team and by fostering a collaborative group dedicated to understanding what our guests seek and helping them discover it.
-Maintain the shop to the high standards of CMBG visually and environmentally, providing an excellent guest experience while keeping the floor properly stocked and working to prevent loss.
-Act as a key conduit for information between the Gardenshop management team and the floor staff, and between Gardenshop and the Gardens as a whole, channeling information in all directions, including guest feedback to the buying and management team.
-Ensure the sustainability of Gardenshop’s work by helping to establish and maintain a system of documented standard operating principles and procedures that are scalable and repeatable.
-Participate in Gardens-wide initiatives including Gardens Aglow assignments.
Education and Experience
-Three years of work history, life experience, and/or coursework recruiting, training, and managing teams of people engaged in guest service; proven leadership abilities; retail management experience preferred.
-Experience managing budgets, payrolls, and schedules needed; accurate cash handling skills essential.
-The ability to learn new technology and a working knowledge of the MS Office Suite, particularly Word and Excel; some experience with POS systems helpful.
-Must like people, be adaptable, and have excellent communication skills; we work in a fast-paced and stimulating environment.
-Commitment to working across the organization to support the integration of IDEA (Inclusion, Diversity, Equity, and Accessibility) principles into the Gardens’ internal operations and its relationships with visitors and guests.
Additional Information
Application Instructions
Application Deadline:
April 1, 2025
