Director of Facilities & Operations
Employment Type
Job (Full-Time)Job Categories
Operations & Facilities
Job Description
The Director of Facilities & Operations provides strategic and operational leadership for all facilities, infrastructure, and physical assets across Bok Tower Gardens’ campus. This role ensures buildings, historic structures, infrastructure systems, equipment, and grounds are maintained safely, efficiently, and to the highest standards in support of the Gardens’ mission.
The Director oversees Facilities Maintenance and Custodial Services and collaborates with senior leadership to support long-term planning, preservation of historic assets, and overall operational excellence.
AREAS OF OVERSIGHT
Facilities Maintenance
Responsible for the maintenance, repair, and preventative care of all buildings, infrastructure, vehicles, and equipment, including HVAC, electrical, plumbing, utilities, and grounds. Ensures accurate maintenance records, asset documentation, and lifecycle tracking are maintained.
Custodial Services
Responsible for daily campus readiness, cleanliness, sanitation, and waste removal to ensure a safe, welcoming environment for staff, guests, and general operations.
About Us
Bok Tower Gardens is a National Historic Landmark and nonprofit organization located in Lake Wales, Florida. Founded in 1929 by Edward W. Bok, the Gardens span 250 acres of lush landscapes, historic architecture, and natural beauty, centered around the iconic Singing Tower carillon.
Dedicated to inspiring guests through nature, history, culture, and conservation, Bok Tower Gardens welcomes visitors from around the world while serving as a treasured community resource. Our organization is committed to preservation, sustainability, and excellence in operations, education, and guest experience.
Bok Tower Gardens offers a mission-driven, collaborative work environment where employees play a vital role in protecting a historic site while supporting its future growth and stewardship.
Duties & Responsibilities
PRIMARY DUTIES & RESPONSIBILITIES
· Contribute to strategic and operational planning by assessing facilities needs and recommending solutions
· Participate in senior leadership planning and strategy meetings
· Collaborate with the President and Department Heads to coordinate resources and prioritize facilities care
· Prepare and present departmental reports to the Board of Directors
· Develop and oversee preservation programs for historic buildings and structures
· Develop, manage, and track operating and capital budgets
· Prepare capital requests and maintain a long-range capital improvement plan using life-cycle asset management practice
· Procure equipment and services and oversee vendor and contractor performance
· Develop and implement policies, standards, and guidelines related to facilities, maintenance, sustainability, and energy use
· Prepare project specifications, estimate, and bid documents and oversee contractor work
· Serve as liaison with contractors, consultants, utilities, and regulatory agencies
· Develop and oversee preventative maintenance, renovation, sustainability, and energy management programs
· Ensure compliance with federal, state, and local laws and regulations (OSHA, ADA, safety standards)
· Maintain accurate records, plans, inventories, and schedules using a CMMS or similar system
· Serve on the Gardens’ Safety Committee
· Perform other related duties as assigned
Education and Experience
EDUCATION & EXPERIENCE
Bachelor’s degree in engineering, facilities management, building trades, or related field, and
Ten (10) or more years of progressively responsible facilities or physical plant management experience, including at least five (5) years in a supervisory role, or
An equivalent combination of education and experience
Five (5) or more years of experience using Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
Five (5) or more years of experience using a Computerized Maintenance Management System (CMMS)
Experience with operational planning, budgeting, and capital planning
Additional Information
KNOWLEDGE, SKILLS & ABILITIES
Strong knowledge of facilities management and building systems (architectural, mechanical, electrical, plumbing)
Familiarity with applicable building codes and regulatory requirements
Strong project management, organizational, and leadership skills
Effective reporting, analytical, and communication skills
Ability to develop and maintain organized file systems and historical records
Proficiency with Microsoft Office and CMMS platforms
Ability to communicate technical and strategic information to diverse audiences
Relevant professional certification (e.g., Certified Facility Manager – CFM) preferred
Physically able to perform site inspections and oversight activities
PRE-EMPLOYMENT REQUIREMENTS
Employment is contingent upon successful completion of background screening, drug testing, and credit check, as applicable.
Bok Tower Gardens reserves the right to modify or apply this job description as needed. This document does not constitute an employment contract. Employment is at-will. Reasonable accommodation will be provided in accordance with applicable law.
Application Instructions
Interested candidates are invited to apply online for the Director of Facilities & Operations position at Bok Tower Gardens.
To be considered, please complete the online application and submit the following materials:
A current résumé
A cover letter outlining your relevant experience and interest in the role
Applications must be submitted through our Paylocity recruiting portal at the link below:
Bok Tower Gardens is an equal opportunity employer and values a diverse and inclusive workplace.
Application Deadline:February 23, 2026
